New Chapter Alliance partners across Charlotte and Mecklenburg County to deliver permanent housing solutions for individuals and families. Behind every metric, including housing placements, reduced recidivism and financial self-sufficiency, is a life changed and a stronger community built together.
An interactive overview of NCA’s strategic expansion to provide a full spectrum of housing and social services. We are scaling our proven model to serve McKinney-Vento families, seniors and justice-involved individuals at 20% Area Median Income (AMI) and below.
Our approach is built on three pillars: serving the most vulnerable populations, providing intensive wrap-around support and creating a sustainable financial framework to ensure long-term stability.
Targeting populations with the highest barriers to stable housing.
McKinney-Vento Families & Youth
Low-Income Seniors (≤30% AMI)
A comprehensive two-year investment covering housing placement and all wrap-around services.
Per family for 2 years
We combine permanent housing with intensive, personalized supportive services to address the root causes of instability and empower long-term self-sufficiency.
Stable housing for extremely low-income families is only possible with deep rental subsidies. This chart illustrates the critical gap NCA and its partners work to fill.
Our success relies on a robust, collaborative network of partners across housing, finance, healthcare and community services. This ecosystem ensures holistic, wrap-around support for every client.
A blend of clinical expertise (MSW Social Workers) and invaluable practical insight from staff with lived experience creates a foundation of trust and effectiveness.
UNCC
JCSU
CPCC
Queens University of Charlotte
We're proud to partner with 30+ local and national organizations across housing, finance, healthcare, self-sufficiency and criminal justice, whose support makes our work possible.
To serve new populations and deepen our impact, we are pursuing a diversified funding strategy to cover critical needs in rental subsidies, specialized staffing and housing acquisition.
Secure funding to supplement government vouchers and cover the true cost of housing for the 20% AMI population.
Hire Geriatric Social Workers and McKinney-Vento Specialists to provide expert care for new populations.
Acquire and develop new housing units specifically designed for seniors and large families.
Diversified Funding Strategy: We will leverage data-driven outcomes to attract a mix of government, foundational and corporate support, demonstrating how stable housing creates positive public impact.
© 2026 New Chapter Alliance. This interactive report was generated to visualize the NCA Expanded Services Model.
